Booking Information & FAQ

The apartment and the double room are available from 3.00 pm on day of arrival. Where possible, you may also check in earlier.

Please vacate the holiday apartment and the room by 10.00 am on the day of departure. Subject to agreement and availability, you may also leave later.

Please understand that in case of an early departure or a late arrival the booked days and persons will be charged as per reservation. We thank you for your understanding. Austrian Hotel Regulations apply.

Yes, there is plenty of free parking available on the farm.

You can look forward to the following included services:

• Bed and table linen, towels, satellite TV and hairdryer are provided in the apartment and the double room
• Ski depot and ski boot drying room are available
• You can use our new infrared heat cabin for relaxation free of charge

• Pets are not allowed in the holiday apartment or the double room.
• You are welcome to take your four-legged darling to the Präau-Hochalm for an overnight stay at no extra charge.

Yes, free Wi-Fi is available in the apartment and the double room.

Yes, you can purchase home-made produce such as jams, honey, juices, liqueurs, schnapps, farmer’s bread, eggs, alpine cheese, fresh milk amongst other things from us on the farm.

No, smoking is prohibited in the accommodation. Smokers may enjoy their cigarettes outdoors.

Summer bonus at the Präau High Alpine Hut: If you stay 7 nights or more in the holiday apartment or double room, you can spend one of these nights on the Präau-Hochalm (on request and subject to availability). Included is the overnight stay with dinner and breakfast.

To confirm your booking we require a deposit to be transferred to our bank account. The remainder should be paid on the evening prior to departure in cash.

The booking terms and conditions set out in the Austrian Hotel Regulations apply.

A booking is a purchase agreement. In the event of cancellation, late arrival or early departure cancellation charges will be made. Anything can happen (illness, accident…). Therefore we recommend you take out Travel Insurance.